From shift plans to surface: the power of real-time fleet management with HELIX Dispatch

In the fast-paced world of underground mining, the ability to manage fleet operations efficiently and safely is crucial. HELIX Dispatch, part of the HELIX enterprise software platform by MST Global, brings real-time fleet management to the forefront, offering a seamless solution that optimizes shift schedules, tracks performance, and ensures smooth operations from start to finish.

Optimizing fleet performance
One of the standout features of HELIX Dispatch is its ability to integrate production tracking with fleet management. This feature gives dispatchers real-time insights into operations, combining location, crew, and equipment data for a comprehensive view of the work being performed. The result? Smarter, data-driven decision-making.

Boosting operational efficiency
Through automated task management and scheduling, HELIX Dispatch minimizes the chances of delays and enhances coordination across the fleet. With the ability to monitor task progress, supervisors can address potential issues as they arise. By offering alerts for any deviations from the shift plan, HELIX Dispatch ensures smooth workflow and maximizes uptime for mining operations.

Real-time tracking and visualizations
Real-time tracking is made possible by HELIX 3D Connect, which leverages advanced positioning technologies like Wi-Fi, UWB, and GNSS. This feature provides a comprehensive, geospatial digital twin of the entire mining operation, both underground and on the surface. With customizable dashboards and the ability to monitor equipment and personnel in real-time, mine operators gain unmatched visibility into the operation’s efficiency and safety.

Streamlining communication
In addition to tracking, HELIX Dispatch enhances communication within the mine. Operators receive direct messages through the in-app messaging system, ensuring that critical information is delivered promptly. Supervisors can also communicate directly with the fleet, updating task lists and adjusting shift plans as needed.

Improved safety management
Safety is always a priority in mining operations. HELIX Dispatch includes safety management features such as digital equipment checks, hazard alerts, and real-time monitoring of operator performance. These features help reduce risks and ensure that equipment is operating under safe conditions, thereby reducing the likelihood of accidents.

By integrating these advanced technologies, HELIX Dispatch delivers a powerful, real-time solution that enhances operational visibility, boosts productivity, and ensures the safety of your underground mining operations.

Learn more about Dispatch here: HELIX Dispatch Brochure