{"id":1327,"date":"2024-03-15T17:38:59","date_gmt":"2024-03-15T07:38:59","guid":{"rendered":"https:\/\/mstglobalcom.wpenginepowered.com\/servicios-profesionales\/"},"modified":"2025-01-08T13:47:47","modified_gmt":"2025-01-08T03:47:47","slug":"servicios","status":"publish","type":"page","link":"https:\/\/mstglobal.com\/es\/servicios\/","title":{"rendered":"Servicios profesionales"},"content":{"rendered":"\n<div class=\"wp-block-group content-fullwidth\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-8\">\n\t\t\t\n\n<p class=\"lead wp-block-paragraph\">Durante los \u00faltimos 30 a\u00f1os hemos estado brindando respaldo a la exitosa implantaci\u00f3n de nuestras tecnolog\u00edas en el sitio mismo de trabajo. Ofrecemos 4 categor\u00edas de servicio para ayudarle a que se cumplan las metas de sus proyectos. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large mtop\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"691\" src=\"https:\/\/mstglobal.com\/wp-content\/uploads\/\/Cap-Lamps-and-Tracking-1024x691.jpg\" alt=\"MST Global L&#xE1;mparas de casquillo y seguimiento\" class=\"wp-image-2583\" srcset=\"https:\/\/mstglobal.com\/wp-content\/uploads\/Cap-Lamps-and-Tracking-1024x691.jpg 1024w, https:\/\/mstglobal.com\/wp-content\/uploads\/Cap-Lamps-and-Tracking-800x540.jpg 800w, https:\/\/mstglobal.com\/wp-content\/uploads\/Cap-Lamps-and-Tracking-768x518.jpg 768w, https:\/\/mstglobal.com\/wp-content\/uploads\/Cap-Lamps-and-Tracking-1536x1036.jpg 1536w, https:\/\/mstglobal.com\/wp-content\/uploads\/Cap-Lamps-and-Tracking-2048x1382.jpg 2048w, https:\/\/mstglobal.com\/wp-content\/uploads\/Cap-Lamps-and-Tracking-1500x1012.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-4 col-xxl-3 offset-xxl-1\">\n\t\t\t\n\n    <ul class=\"sidebar-page-nav\">\n                                <li>\n                <a href=\"#consultancy\" target=\"_self\">\n                    Servicios de consultor\u00eda                <\/a>\n            <\/li>\n                                <li>\n                <a href=\"#support\" target=\"_self\">\n                    Servicios de asistencia                <\/a>\n            <\/li>\n                                <li>\n                <a href=\"#managed\" target=\"_self\">\n                    Servicios administrados                <\/a>\n            <\/li>\n            <\/ul>\n\n\n\n<div class=\"card\">\n<div class=\"card-body text-center\">\n<h4 class=\"mb-3\"><i class=\"fa fa-life-ring\"><\/i>  <strong>Clientes con contrato de asistencia<\/strong><\/h4>\n<p class=\"mb-0\"><a class=\"btn btn-primary d-block\" href=\"https:\/\/mstglobal.force.com\/support\/login\" target=\"_blank\">Acceso<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"card\">\n<div class=\"card-body text-center\">\n<h4 class=\"mb-2\"><i class=\"fa fa-wrench\"><\/i>  <strong>\u00bfTienes una consulta de asistencia?<\/strong><\/h4>\n<p class=\"text-center mb-3\"><small>Registra un problema t\u00e9cnico o devuelve un art\u00edculo para su reparaci\u00f3n (RMA).<\/small><\/p>\n<p class=\"mb-0\"><a class=\"btn btn-secondary d-block\" href=\"https:\/\/mstglobal.com\/es\/soporte\/\">Consulta de alojamiento<\/a><\/p>\n<\/div>\n<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n<div id=\"consultancy\" class=\"wp-block-group content-fullwidth shade\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-xl-8 offset-xl-2\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Servicios de consultor\u00eda<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestra trayectoria de m\u00e1s de 30 a\u00f1os en innovaci\u00f3n e implantaci\u00f3n exitosa de nuestros procesos operativos no tienen comparaci\u00f3n en la industria. Nos asociamos con nuestro cliente para comprender en qu\u00e9 punto del proceso se encuentra y abordar sus principales inquietudes, y le ayudamos a encontrar un camino hacia el \u00e9xito. Nuestra experiencia en consultor\u00eda abarca minas subterr\u00e1nea de carb\u00f3n y roca dura, miner\u00eda de superficie, tuneler\u00eda y construcci\u00f3n remota.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro equipo de consultores tecnol\u00f3gicos identificar\u00e1 la tecnolog\u00eda y los procesos correctos que proporcionen la m\u00e1xima mejora, y medir\u00e1 el impacto que tendr\u00e1 en su negocio. Analizamos horas trabajadas versus turno de trabajo, ciclos de viaje versus tiempos de ciclo para el equipo de producci\u00f3n para detectar muchas otras mejoras operativas. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para m\u00e1s informaci\u00f3n, reg\u00edstrese <a href=\"https:\/\/mstglobal.com\/es\/contacto\/\">aqu\u00ed<\/a> y uno de nuestros consultores le contactar\u00e1 para responder sus inquietudes.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n<div class=\"\">\n    <div class=\"container-fluid\">\n        <div class=\"row dual-image-banner shade\">\n            <div class=\"col-8 image-col-1\" style=\"background-image: url(https:\/\/mstglobal.com\/wp-content\/uploads\/Consultancy-Services.jpg);\"><\/div>\n            <div class=\"col-4 image-col-2\" style=\"background-image: url(https:\/\/mstglobal.com\/wp-content\/uploads\/Project-Services.jpg);\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<div id=\"support\" class=\"wp-block-group content-fullwidth\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-xl-8 offset-xl-2\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Servicios de asistencia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ofrecemos servicios de asistencia a la medida de sus distintas necesidades empresariales y para todas nuestras soluciones tecnol\u00f3gicas.<\/p>\n\n\n\n<p class=\"mb-5 wp-block-paragraph\">Nuestra estructura de asistencia se basa en la Biblioteca de Infraestructura de tecnolog\u00edas de la informaci\u00f3n (ITIL) adaptada para prestar servicio a operaciones remotas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Una mesa de servicio<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Para registrar todos los detalles de las transacciones y actualizaciones, y para el seguimiento del nivel de cumplimiento de nuestros servicios.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Gesti\u00f3n de incidentes<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Gestor de problemas como complemento opcional de nuestro programa de gesti\u00f3n de incidentes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Mantenimiento de software<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando el acuerdo de asistencia lo incluye, abarca todas las actualizaciones necesarias de programas y firmware para los componentes de las soluciones MST provistas. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Mantenimiento de hardware<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Normalmente disponibles solo cuando se incluye presencia in situ dentro de los componentes previstos.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Generaci\u00f3n de informes<\/h4>\n\n\n\n<p class=\"mb-5 wp-block-paragraph\">Las funciones avanzadas de generaci\u00f3n de informe tambi\u00e9n pueden incluir gesti\u00f3n de capacidades y disponibilidades.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si cuenta con un contrato de asistencia, registre una consulta <a href=\"https:\/\/mstglobal.force.com\/support\/login\" target=\"_blank\" rel=\"noreferrer noopener\">aqu\u00ed<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si no cuenta con un contrato de asistencia, pero necesita registrar una consulta, h\u00e1galo desde <a href=\"https:\/\/mstglobal.com\/es\/soporte\/\">aqu\u00ed<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para m\u00e1s informaci\u00f3n, reg\u00edstrese <a href=\"https:\/\/mstglobal.com\/es\/contacto\/\">aqu\u00ed<\/a> y uno de nuestros consultores le contactar\u00e1 para responder sus inquietudes.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n<div class=\"\">\n    <div class=\"container-fluid\">\n        <div class=\"row dual-image-banner\">\n            <div class=\"col-8 image-col-1\" style=\"background-image: url(https:\/\/mstglobal.com\/wp-content\/uploads\/mst-global-support-services-1500x1000.jpg);\"><\/div>\n            <div class=\"col-4 image-col-2\" style=\"background-image: url(https:\/\/mstglobal.com\/wp-content\/uploads\/support-desk-1024x684.jpg);\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<div id=\"managed\" class=\"wp-block-group content-fullwidth shade\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-xl-8 offset-xl-2\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Servicios administrados<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestras capacidades de gesti\u00f3n de servicios le brindan el respaldo para mejorar sus operaciones y analizar el rendimiento en toda su operaci\u00f3n o su proyecto. Utilizamos soluciones de comunicaci\u00f3n por voz durante la construcci\u00f3n de ductos de transporte, ferrocarriles y rutas distantes, los servicios responden a casi cualquier obra remota temporaria. Hemos establecido las v\u00edas para proporcionar soluciones administradas de campamento dirigidas a aquellos de corta duraci\u00f3n para responder a las necesidades de la industria de la construcci\u00f3n, desde VHF y UHF bidireccionales, hasta sistemas completos de voz, datos y entretenimiento, y nuestro equipo cuenta con conocimientos amplios y competentes de los equipos, que incluyen entre otros monitoreo de infraestructura solar, redes, dispositivos satelitales y ambientales.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comprendemos que cada negocio, cada mina y cada obra tienen necesidades imperiosas distintas y ofrecemos soluciones a la medida para dar la respuesta necesaria.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para m\u00e1s informaci\u00f3n, reg\u00edstrese <a href=\"https:\/\/mstglobal.com\/es\/contacto\/\">aqu\u00ed<\/a> y uno de nuestros consultores le contactar\u00e1 para responder sus inquietudes.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n<div class=\"\">\n    <div class=\"container-fluid\">\n        <div class=\"row dual-image-banner shade\">\n            <div class=\"col-8 image-col-1\" style=\"background-image: url(https:\/\/mstglobal.com\/wp-content\/uploads\/managed-services-1500x1000.jpg);\"><\/div>\n            <div class=\"col-4 image-col-2\" style=\"background-image: url(https:\/\/mstglobal.com\/wp-content\/uploads\/Impact-Undeground2a-1024x837.jpg);\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/fullwidthpage.php","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-1327","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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